Descrizione dell'azienda Guest Service Manager Full time The Hoxton has officially opened in Florence – the capital of Tuscany and a city famed for its Renaissance masterpieces, stunning architecture, and iconic landmarks. Bursting with culture (and as the birthplace of gelato), Florence felt like the perfect spot to become our second home in Italy. The Hoxton in Florence will feature 161...
The Hoxton has officially opened in Florence – the capital of Tuscany and a city famed for its Renaissance masterpieces, stunning architecture, and iconic landmarks. Bursting with culture (and as the birthplace of gelato), Florence felt like the perfect spot to become our second home in Italy.The Hoxton in Florence will feature 161 beautiful bedrooms of varying sizes, a large ground floor...
Descrizione del lavoro What you’ll do… - Support the running of our day-to-day Front Office, leading and inspiring our receptionists to create a memorable, effortless Hox experience for our guests – from when they arrive, over the course of their stay and until they get their bill and head off again. - Lead your team by example, keeping them involved and motivated; help them feel empowered and...
EUR *************** 4 giorni fa What you'll do... Support the running of our day-to-day Front Office, leading and inspiring our receptionists to create a memorable, effortless Hox experience for our guests – from when they arrive, over the course of their stay and until they get their bill and head off again. Lead your team by example, keeping them involved and motivated; help them feel empowered...
Digital Guest Service Agent - The St. Regis Florence & The Excelsior FlorenceJob DescriptionPOSITION SUMMARYOur jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are...
A leading convenience store chain in Florence seeks a Restaurant Team Member responsible for providing excellent guest service, maintaining a clean restaurant, and preparing food. Ideal candidates possess strong communication skills and a positive attitude, with the ability to work in a team or independently. The position offers full-time employment with various benefits including medical plans,...
Starhotels, a private Italian hotel company operating in the upscale and upper scale & luxury sectors, is a market leader in the hospitality industry. The Group vaunts 30 hotels located in the heart of the top Italian destinations, London, Paris and New York, with more than 4,200 rooms.Join Starhotels and become part of the Front Office team at our hotels in Florence.As a Guest Service Agent...
Join Starhotels and become part of the Reception Team asGuest Service Agentat ourHotelsinFlorence. As the first point of contact for our guests, you'll create memorable experiences during arrival, stay, and departure. Your responsibilities include: Being the friendly face that responds promptly to guest inquiries, providing information and assistance. Handling check-in, check-out activities, and...
A leading hospitality company is seeking a Customer Service Representative to join their team. This role involves interacting with customers, addressing inquiries and complaints, and providing an exceptional customer experience. Ideal candidates should be high school graduates with strong communication and interpersonal skills. The position offers compensation of $13 - $***** hourly, within a...
Un noto gruppo di hotel di lusso cerca un Host/ess per l'Hotel Savoy a Firenze. Il candidato ideale ha esperienza nel ruolo e una passione per il servizio di alta qualità. Sarai responsabile dell'accoglienza degli Ospiti, della gestione delle prenotazioni e dell'assistenza ai clienti. L'azienda offre opportunità di crescita, formazione continua e vantaggi come tariffe scontate presso gli hotel e...
Un albergo di lusso in Toscana cerca un cameriere/a barista part-time. Questa figura è il cuore dell'accoglienza, responsabile della qualità del servizio e della cura degli spazi. Sarà fondamentale garantire un'esperienza memorabile ai clienti, dal caffè del mattino ai cocktail serali. I candidati devono avere abilità relazionali e capacità di lavorare in team insieme alla padronanza dell'inglese...
A prestigious hotel in Tuscany seeks a Wellbeing Manager to enhance guest experiences through intentional and joyful wellbeing practices. The ideal candidate will have a minimum of three years' experience in luxury hospitality, focusing on guest-oriented services and financial budgeting for spa operations. Responsibilities include planning wellbeing experiences, managing guest feedback, and...
Guest Home Manager / Brand Ambassador Campo Sasso – Grape Tours Location: Podere Campo Sasso, Greve in Chianti, 25 minutes from Florence center, Italy Period: April 1st, 2026 – October 31st, 2026 Grape Tours is looking for a Guest Home Manager / Brand Ambassador to oversee hospitality operations at Campo Sasso and deliver an exceptional guest experience in a unique Tuscan setting. Grape...
We are looking for a passionate and guest-obsessed Guest Experience Manager to elevate every touchpoint of the journey at Thompson Hyatt Rome. This role is key to shaping memorable, personalized experiences, driving a culture of service excellence, and bringing the brand's lifestyle vision to life. The ideal candidate combines strategic thinking, creativity, and strong leadership, inspiring teams...
A boutique hotel in Florence seeks an Assistant Restaurant Manager to enhance guest satisfaction and support the Restaurant & Bar Manager. The candidate must have a minimum of 3 years in luxury hospitality, exhibit strong leadership skills, and demonstrate excellence in customer service. Key responsibilities include supervising service efficiency, ensuring compliance with health regulations, and...
Il Guest Experience Manager è il principale punto di contatto con gli ospiti, dal primo incontro fino alla partenza. Con uno sguardo attento, un ascolto autentico e una presenza costante tra le persone, interpreta e trasmette lo stile di Marina di Venezia con empatia, professionalità e spirito internazionale, trasformando ogni interazione in un'esperienza di relazione e cura. Principali...
Starhotels, a private Italian hotel company operating in the upscale and upper scale & luxury sectors, is a market leader in the hospitality industry. The Group vaunts 30 hotels located in the heart of the top Italian destinations, London, Paris and New York, with more than 4,200 rooms. Posizione: Join Starhotels and become part of the Front Office team at our Hotels in Florence. As a Guest...
Guest Service AgentJoin Starhotels and become part of the Front Office team at our Complex hotels in Florence.As a Guest Service Agent you will be the first point of contact for our guests, creating memorable experiences during arrival, stay and departure.LocationFlorence, Italy Metropolitan AreaResponsibilitiesBeing the friendly face that responds promptly to guest inquiries, providing...
Un concetto di ospitalità innovativo a Firenze cerca un leader per il Front Office. Sarai responsabile della gestione quotidiana e del supporto del team, garantendo un'esperienza memorabile per gli ospiti. Cerchiamo persone con passione per l'ospitalità e capacità di leadership. La posizione offre opportunità di sviluppo, un pacchetto competitivo e diversi benefici. Unisciti a un ambiente...
A prestigious hotel group in Florence is seeking a Guest Service Agent to create memorable experiences for guests during their stay. Key responsibilities include handling guest inquiries, managing check-in and check-out processes, and ensuring compliance with safety standards. Candidates should have a passion for hospitality, experience in guest services, and strong problem-resolution skills....