A leading technology firm located in Rome is seeking a Service Delivery Manager to oversee the support and maintenance contracts related to Government Solutions. This role requires managing customer accounts, ensuring customer satisfaction, and controlling supplier contract obligations. The ideal candidate will have over 8 years of experience in the IT domain, strong communication skills in both...
IT System Engineer - Service Delivery & Integration Lead Serco is a leading Space Services Provider with thousands of skilled resources that has supported over 50 space missions on behalf of more than 10 Space or Government agencies around the globe, including the ESA and NASA. Serco offers space capability across the full space lifecycle from satellite testing to launch services, LEOP to...
Chi Siamo Aruba S.p.A. fondata nel 1994, è il leader italiano nel settore cloud, data center e servizi digitali (hosting, e-mail, registrazione domini e PEC). Come Gruppo ci impegniamo a contribuire alla trasformazione digitale del Paese, ponendoci quotidianamente l'obiettivo di essere al fianco di cittadini ed aziende supportandone l’attività con le migliori tecnologie. Il nostro obiettivo è...
OverviewMercier Consultancy MD is pleased to offer an exciting opportunity for Italian Speaking Customer Service Representatives for a leading Food Delivery Platform, with the chance to work in beautiful Greece. This position is perfect for individuals who have a passion for food and exceptional customer service skills. As a member of our customer service team, you will assist Italian-speaking...
A global technology company is searching for an SAP Service Delivery Manager to oversee incident management processes while ensuring compliance with service level agreements. This remote role requires a Bachelor’s or Master’s degree and a minimum of 8 years of relevant SAP services experience. Candidates should have strong communication skills and a proven record in managing SAP services. The...
A leading IT services company is seeking an experienced IT Services Manager in Italy, Lazio, to lead IT service delivery and ensure compliance with ITIL best practices. In this role, you will manage service performance, drive continuous improvement initiatives, and be the main point of contact for business stakeholders. The ideal candidate has proven experience in ITSM roles, strong knowledge of...
Siamo alla ricerca di un/a Customer Service & Delivery Coordinator per un'importante realta operante nel settore alimentare, situata a San Bassano. Se hai esperienza in ambito customer service, logistica, supply chain o gestione ordini e possiedi ottime capacita organizzative e di coordinamento, questa potrebbe essere l'opportunita che fa per te!In questo ruolo, sarai il punto di riferimento per...
OverviewThe Service Delivery Account Manager for Printing Solution is responsible for managing and overseeing the delivery of services to clients and securing Epson share of the market for key customer accounts. This role involves coordinating with various teams, ensuring that service level agreements (SLAs) are met, and maintaining strong relationships with clients to contribute at strengthening...
OverviewSUSE is a global leader in innovative, reliable, and secure enterprise open source solutions, including SUSE® Linux Suite, SUSE® Rancher Suite, SUSE® Edge Suite, and SUSE® AI Suite. More than 60% of the Fortune 500 rely on SUSE to power their mission-critical workloads, enabling them to innovate everywhere – from the data center to the cloud, to the edge and beyond.SUSE puts the “open”...
Join some of the most innovative thinkers in FinTech as we lead the evolution of financial technology. If you are an innovative curious collaborative person who embraces challenges and wants to grow learn and pursue outcomes with our prestigious financial clients say Hello to SimCorp!At its foundation SimCorp is guided by our values caring customer success-driven collaborative curious and...
WHAT MAKES US, USJoin some of the most innovative thinkers in FinTech as we lead the evolution of financial technology. If you are an innovative, curious, collaborative person who embraces challenges and wants to grow, learn and pursue outcomes with our prestigious financial clients, say Hello to SimCorp!At its foundation, SimCorp is guided by our values – caring, customer success-driven,...
JOB PURPOSEIn line with the IT Strategy of the company, the IT Service Delivery Lead is responsible for overseeing the day-to-day operations in the Release Management area, supporting the complete software delivery life cycle. He will actively work with different IT and business teams from the planning phase to the deployment phase through the development and testing phases.KEY...
A global technology leader in Roma seeks a Service Delivery Manager to oversee support and maintenance contracts for government solutions. The ideal candidate will ensure customer satisfaction and manage incident, problem, and change processes in line with SLAs. Candidates should have over 8 years of IT experience, excellent communication skills in English and Italian, and an engineering or...
A global technology leader is seeking a skilled SAP Service Delivery Manager in Italy to lead incident management processes. You will serve as the main contact for incident communications while directing teams to ensure timely resolutions that adhere to service-level agreements. Candidates should have a relevant degree and at least 8 years of experience managing SAP applications. Excellent...
A leading Space Services Provider is seeking an IT System Engineer‑Service Delivery & Integration Lead to join their team in Italy. The successful candidate will play a vital role in service integration activities regarding innovative space projects. This position requires a degree in IT or Engineering and experience in service delivery, project management, and software design. Join a vibrant...
In GOSP - Generali Operations Service Platform, within the new division Shared Service Center, we’re looking for a Performance Management Manager. Generali Operations Service Center develops and oversees performance framework and continuous improvement for Anti-Financial Crime and Anti-Money Laundering services across all locations, ensuring transparency, operational efficiency, and process...
A leading global technology company is looking for a Service Delivery Account Manager in Italy to manage service delivery for key client accounts. The role includes client relationship management, overseeing the delivery of printing solutions, and ensuring service level agreements are met. Candidates should have a background in project management and customer service, fluency in English, and...
Service Delivery Manager page is loaded## Service Delivery Managerremote type: Hybridlocations: Romatime type: Full timeposted on: Posted Todayjob requisition id: R0307770Location: Roma, ItalyThales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have...
OverviewTo growing SAP CoE, we are looking for an SAP Service Delivery Manager to lead the end-to-end lifecycle of incidents, from detection and logging to resolution and closure, ensuring adherence to agreed SLA.How you’ll make an impact :Act as the primary point of contact for incident communication and provide timely updates to affected users, management, and other stakeholders.Monitor...
Un leader globale nella tecnologia energetica cerca un SAP Service Delivery Manager per gestire il ciclo di vita degli incidenti. La figura selezionata sarà responsabile della comunicazione e della risoluzione degli incidenti, coordinando gli sforzi tra i team di supporto. Si richiedono una laurea, un'esperienza consolidata nella gestione di SAP e ottime capacità comunicative. La posizione offre...