A global technology leader in Roma seeks a Service Delivery Manager to oversee support and maintenance contracts for government solutions. The ideal candidate will ensure customer satisfaction and manage incident, problem, and change processes in line with SLAs. Candidates should have over 8 years of IT experience, excellent communication skills in English and Italian, and an engineering or...
A financial services company in Italy is seeking a Junior Service Manager to manage client service delivery and improve IT service quality. Responsibilities include monitoring performance metrics, assisting with issue resolution, and maintaining service documentation. Candidates should have a Bachelor's degree in IT or related fields and 1-3 years of experience in IT service environments....
A leading IT services company is seeking an experienced IT Services Manager based in Fabriano, Italy. The role is pivotal in overseeing IT service delivery aligned with business needs. Responsibilities include managing service performance and compliance, leading improvement initiatives, and acting as a liaison between IT and business stakeholders. Candidates should have proven experience in ITSM,...
Una società di consulenza ICT cerca un Technical Service Manager per gestire il servizio per un cliente nel settore Telco-Public Administration a Roma. Le responsabilità includono la pianificazione, coordinamento e gestione del servizio, interfacciare con le aree tecniche, monitorare i rischi, e gestire escalation con i clienti. È richiesta esperienza in gestione PDL e competenze di networking....
IT System Engineer - Service Delivery & Integration Lead Serco is a leading Space Services Provider with thousands of skilled resources that has supported over 50 space missions on behalf of more than 10 Space or Government agencies around the globe, including the ESA and NASA. Serco offers space capability across the full space lifecycle from satellite testing to launch services, LEOP to...
OverviewAGAP2 è un gruppo europeo di consulenza ingegneristica e operativa, parte del Gruppo MoOngy. Presenti in 14 paesi europei con oltre 8.500 dipendenti, abbiamo inaugurato la nostra prima sede italiana a Milano sei anni fa. Data la nostra costante crescita, stiamo potenziando e ampliando il nostro team con individui che condividano i nostri valori fondamentali: AMBIZIONE, SORRISO, DINAMISMO,...
A leading technology firm is seeking an IT System Administrator to join their Service Management Team in Milan or Pisa. The role involves providing technical support for LIST services, troubleshooting issues, and collaborating on service deployments. Candidates should have a Bachelor's degree and 2-3 years of experience, with knowledge of Linux and strong communication skills in English and...
Package Description Joining Serco Italy’s amazing team offers: Competitive Salary Great career opportunities Corporate Benefits PackageInternational environmentPossible hybrid work Job Introduction Serco is a leading Space Services Provider with thousands of skilled resources that has supported over 50 space missions on behalf of more than 10 Space or Government agencies around the globe,...
An international beverage company is seeking a Functional Lead to ensure smooth IT operations at its sites in Italy and France. In this role, you'll handle onsite IT incidents and support colleagues with Microsoft 365 applications. The ideal candidate has a background in computer science, fluency in Italian, and experience with ITIL V4. This position offers travel between locations and a...
A leading IT services provider in Italy seeks an experienced IT Services Manager to oversee the delivery and management of IT services. The successful candidate will ensure compliance with service-level agreements, lead incident and problem resolution processes, and collaborate closely with business stakeholders and IT teams. Strong knowledge of ITIL practices and experience with service...
OverviewTo growing SAP CoE, we are looking for an SAP Service Delivery Manager to lead the end-to-end lifecycle of incidents, from detection and logging to resolution and closure, ensuring adherence to agreed SLA.How you’ll make an impact :Act as the primary point of contact for incident communication and provide timely updates to affected users, management, and other stakeholders.Monitor...
Un importante system integrator a Roma è alla ricerca di un Project Manager per lavorare in progetti IT. Il candidato ideale avrà la responsabilità di operare all'interno di un team dinamico, contribuendo attivamente all'adozione di metodologie Agile e al miglioramento continuo del delivery. Si richiede una laurea in ingegneria gestionale, competenze nella gestione di team e conoscenza di...
Chi Siamo Aruba S.p.A. fondata nel 1994, è il leader italiano nel settore cloud, data center e servizi digitali (hosting, e-mail, registrazione domini e PEC). Come Gruppo ci impegniamo a contribuire alla trasformazione digitale del Paese, ponendoci quotidianamente l'obiettivo di essere al fianco di cittadini ed aziende supportandone l’attività con le migliori tecnologie. Il nostro obiettivo è...
To growing SAP CoE, we are looking for an SAP Service Delivery Manager to lead the end-to-end lifecycle of incidents, from detection and logging to resolution and closure, ensuring adherence to agreed SLA.Responsibilities Act as the primary point of contact for incident communication and provide timely updates to affected users, management, and other stakeholders.Monitor incident queues,...
Unisciti a noiSede: Bologna, la ricerca è aperta anche per le sedi di Empoli, Milano e ForlìContratto: Full time, assunzione direttaChi siamoVar Group S.p.A., leader per la fornitura di servizi IT per l'innovazione, sta ricercando diverse figure da inserire all'interno della propria Business Unit 7 Circle, dedicata a guidare imprese e organizzazioni in importanti programmi di trasformazione...
A leading technology firm located in Rome is seeking a Service Delivery Manager to oversee the support and maintenance contracts related to Government Solutions. This role requires managing customer accounts, ensuring customer satisfaction, and controlling supplier contract obligations. The ideal candidate will have over 8 years of experience in the IT domain, strong communication skills in both...
A leading Space Services Provider is seeking an IT System Engineer‑Service Delivery & Integration Lead to join their team in Italy. The successful candidate will play a vital role in service integration activities regarding innovative space projects. This position requires a degree in IT or Engineering and experience in service delivery, project management, and software design. Join a vibrant...
Un'azienda di servizi IT cerca un Service Delivery Manager per coordinare progetti in ambito Artificial Intelligence e Automation. La posizione richiede almeno 3 anni di esperienza, ottime capacità comunicative e conoscenza della metodologia Agile Scrum. Si offre un ambiente inclusivo e opportunità di crescita professionale. Si valuta la formazione continua. Sede a Bologna con disponibilità per...
A leading financial services firm is seeking a Junior Service Manager to oversee IT service delivery in Milan or Rome. You will assist in managing client services, track performance metrics, and ensure continuous improvement. A bachelor's degree in IT or related fields with 1-3 years of experience in IT support is required. Strong communication skills, proficiency in Excel, and good English...
Service Delivery Manager page is loaded## Service Delivery Managerremote type: Hybridlocations: Romatime type: Full timeposted on: Posted Todayjob requisition id: R0307770Location: Roma, ItalyThales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have...