A global technology leader in Roma seeks a Service Delivery Manager to oversee support and maintenance contracts for government solutions. The ideal candidate will ensure customer satisfaction and manage incident, problem, and change processes in line with SLAs. Candidates should have over 8 years of IT experience, excellent communication skills in English and Italian, and an engineering or...
A financial services company in Italy is seeking a Junior Service Manager to manage client service delivery and improve IT service quality. Responsibilities include monitoring performance metrics, assisting with issue resolution, and maintaining service documentation. Candidates should have a Bachelor's degree in IT or related fields and 1-3 years of experience in IT service environments....
Una società di consulenza ICT cerca un Technical Service Manager per gestire il servizio per un cliente nel settore Telco-Public Administration a Roma. Le responsabilità includono la pianificazione, coordinamento e gestione del servizio, interfacciare con le aree tecniche, monitorare i rischi, e gestire escalation con i clienti. È richiesta esperienza in gestione PDL e competenze di networking....
A leading IT services company is seeking an experienced IT Services Manager based in Fabriano, Italy. The role is pivotal in overseeing IT service delivery aligned with business needs. Responsibilities include managing service performance and compliance, leading improvement initiatives, and acting as a liaison between IT and business stakeholders. Candidates should have proven experience in ITSM,...
Un'importante società di servizi IT cerca un Delivery Manager a Torino per gestire performance operative e crescita aziendale. La figura si occuperà della relazione con i clienti, coordinamento delle attività e formazione interna. Requisiti: almeno 3 anni in Service Delivery, conoscenza dell'inglese e abilità comunicative. Offriamo contratto a tempo indeterminato, smart working e benefit come...
IT System Engineer - Service Delivery & Integration Lead Serco is a leading Space Services Provider with thousands of skilled resources that has supported over 50 space missions on behalf of more than 10 Space or Government agencies around the globe, including the ESA and NASA. Serco offers space capability across the full space lifecycle from satellite testing to launch services, LEOP to...
JOB PURPOSEIn line with the IT Strategy of the company, the IT Service Delivery Lead is responsible for overseeing the day-to-day operations in the Release Management area, supporting the complete software delivery life cycle. He will actively work with different IT and business teams from the planning phase to the deployment phase through the development and testing phases.KEY...
A global technology leader in Roma seeks a Service Delivery Manager to oversee support and maintenance contracts for government solutions. The ideal candidate will ensure customer satisfaction and manage incident, problem, and change processes in line with SLAs. Candidates should have over 8 years of IT experience, excellent communication skills in English and Italian, and an engineering or...
Una società di consulenza ICT cerca un Technical Service Manager per gestire il servizio per un cliente nel settore Telco-Public Administration a Roma. Le responsabilità includono la pianificazione, coordinamento e gestione del servizio, interfacciare con le aree tecniche, monitorare i rischi, e gestire escalation con i clienti. È richiesta esperienza in gestione PDL e competenze di networking....
A leading cruise line in Italy seeks an IT Service Delivery Lead to oversee the software delivery life cycle, ensuring effective service management. The role involves developing processes for stakeholder satisfaction, monitoring releases, and managing risks. Candidates should have 5-7 years of experience in IT service management and strong communication skills. A Master’s degree and familiarity...
IT System Engineer - Service Delivery & Integration LeadSerco is a leading Space Services Provider with thousands of skilled resources that has supported over 50 space missions on behalf of more than 10 Space or Government agencies around the globe, including the ESA and NASA. Serco offers space capability across the full space lifecycle from satellite testing to launch services, LEOP to...
A leading financial services firm is seeking a Junior Service Manager to oversee IT service delivery in Milan or Rome. You will assist in managing client services, track performance metrics, and ensure continuous improvement. A bachelor's degree in IT or related fields with 1-3 years of experience in IT support is required. Strong communication skills, proficiency in Excel, and good English...
A global technology leader in Roma seeks a Service Delivery Manager to oversee support and maintenance contracts for government solutions. The ideal candidate will ensure customer satisfaction and manage incident, problem, and change processes in line with SLAs. Candidates should have over 8 years of IT experience, excellent communication skills in English and Italian, and an engineering or...
Una società di consulenza ICT cerca un Technical Service Manager per gestire il servizio per un cliente nel settore Telco-Public Administration a Roma. Le responsabilità includono la pianificazione, coordinamento e gestione del servizio, interfacciare con le aree tecniche, monitorare i rischi, e gestire escalation con i clienti. È richiesta esperienza in gestione PDL e competenze di networking....
JOB PURPOSE In line with the IT Strategy of the company, the IT Service Delivery Lead is responsible for overseeing the day-to-day operations in the Release Management area, supporting the complete software delivery life cycle. He will actively work with different IT and business teams from the planning phase to the deployment phase through the development and testing phases. KEY...
IT System Engineer - Service Delivery & Integration LeadSerco is a leading Space Services Provider with thousands of skilled resources that has supported over 50 space missions on behalf of more than 10 Space or Government agencies around the globe, including the ESA and NASA. Serco offers space capability across the full space lifecycle from satellite testing to launch services, LEOP to...
Serco is a leading Space Services Provider with thousands of skilled resources that has supported over 50 space missions on behalf of more than 10 Space or Government agencies around the globe, including the ESA and NASA. Serco offers space capability across the full space lifecycle from satellite testing to launch services, LEOP to spacecraft operations, space surveillance to data management,...
A global technology leader in Roma seeks a Service Delivery Manager to oversee support and maintenance contracts for government solutions. The ideal candidate will ensure customer satisfaction and manage incident, problem, and change processes in line with SLAs. Candidates should have over 8 years of IT experience, excellent communication skills in English and Italian, and an engineering or...
Una società di consulenza ICT cerca un Technical Service Manager per gestire il servizio per un cliente nel settore Telco-Public Administration a Roma. Le responsabilità includono la pianificazione, coordinamento e gestione del servizio, interfacciare con le aree tecniche, monitorare i rischi, e gestire escalation con i clienti. È richiesta esperienza in gestione PDL e competenze di networking....
A leading Space Services Provider is seeking an IT System Engineer‑Service Delivery & Integration Lead to join their team in Italy. The successful candidate will play a vital role in service integration activities regarding innovative space projects. This position requires a degree in IT or Engineering and experience in service delivery, project management, and software design. Join a vibrant...