3 giorni fa Overview We are looking for an Incident Manager with 2–3 years of experience in IT Service Management to join our operations team. The role involves managing and coordinating the resolution of major incidents, ensuring minimal business impact and maintaining service continuity. The ideal candidate will have a solid understanding of ITIL processes, strong communication skills, and...
We are looking for an Incident Manager with 2–3 years of experience in IT Service Management to join our operations team. The role involves managing and coordinating the resolution of major incidents, ensuring minimal business impact and maintaining service continuity. The ideal candidate will have a solid understanding of ITIL processes, strong communication skills, and the ability to work under...
Description To growing SAP CoE ,we are looking for an SAP Service Delivery Manager to lead the end-to-end lifecycle of incidents, from detection and logging to resolution and closure, ensuring adherence to agreed SLA. How you’ll make an impact Act as the primary point of contact for incident communication and provide timely updates to affected users, management, and other...
JOB PURPOSE MSC Cruises, the 3rd largest cruise operator globally, is seeking a highly skilled and experienced IT Incident Manager to join our dynamic and international team in Naples. As an IT Incident Manager, your primary responsibility is to ensure the effective and efficient management of IT incidents within the organization. You will play a crucial role in minimizing the impact of...
Overview We are looking for an Incident Manager with 2–3 years of experience in IT Service Management to join our operations team. The role involves managing and coordinating the resolution of major incidents, ensuring minimal business impact and maintaining service continuity. The ideal candidate will have a solid understanding of ITIL processes, strong communication skills, and the ability to...
Un'agenzia di consulenza ingegneristica cerca un Single Point of Contact (SPOC) per la gestione degli incidenti di primo livello. Il candidato ideale ha esperienza come Help Desk Specialist e possiede la certificazione ITIL v4. Questa posizione prevede attività di monitoraggio, gestione ticket e coordinamento operativo con i fornitori e i clienti, con un lavoro prevalentemente remoto ma con...
An international IT services firm is seeking an Incident Manager to join its operations team in Italy. The role requires managing and coordinating major incident resolutions to ensure minimal business impact and maintain service continuity. The ideal candidate should have 2-3 years of experience in Incident Management, solid knowledge of ITIL processes, and strong communication skills. This...
We are looking for an Incident Manager with 2–3 years of experience in IT Service Management to join our operations team. The role involves managing and coordinating the resolution of major incidents, ensuring minimal business impact and maintaining service continuity. The ideal candidate will have a solid understanding of ITIL processes, strong communication skills, and the ability to work under...
A leading IT services company is seeking an Incident Manager to join its operations team in Rome, Italy. The successful candidate will manage and coordinate the resolution of major incidents, ensuring minimal business impact. Candidates should have 2-3 years of experience in IT Service Management, solid understanding of ITIL processes, and strong communication skills. This role demands the...
An established industry player is seeking an IT Incident Manager to lead incident response efforts and enhance IT resilience. In this pivotal role, you will coordinate cross-functional teams to ensure swift resolution of IT incidents, conduct thorough post-incident analyses, and implement preventive measures. This position offers a unique opportunity to drive continuous improvement across IT...
DescriptionTo growing SAP CoE ,we are looking for an SAP Service Delivery Manager to lead the end-to-end lifecycle of incidents, from detection and logging to resolution and closure, ensuring adherence to agreed SLA.How you’ll make an impactAct as the primary point of contact for incident communication and provide timely updates to affected users, management, and other stakeholders.Monitor...
3 giorni faOverviewWe are looking for an Incident Manager with 2–3 years of experience in IT Service Management to join our operations team. The role involves managing and coordinating the resolution of major incidents, ensuring minimal business impact and maintaining service continuity. The ideal candidate will have a solid understanding of ITIL processes, strong communication skills, and the...
A leading IT services company is seeking an Incident Manager to join its operations team in Rome, Italy. The successful candidate will manage and coordinate the resolution of major incidents, ensuring minimal business impact. Candidates should have 2-3 years of experience in IT Service Management, solid understanding of ITIL processes, and strong communication skills. This role demands the...
Where passion meets opportunity The best of your adventures is the one you have yet to sail! Job Purpose MSC Cruises is the world’s third-largest cruise brand as well as the leader in Europe, South America, the Gulf region, and Southern Africa with more market share in addition to deployed capacity than any other player. It is also the fastest-growing global cruise brand with a strong presence...
OverviewWe are looking for an Incident Manager with 2–3 years of experience in IT Service Management to join our operations team. The role involves managing and coordinating the resolution of major incidents, ensuring minimal business impact and maintaining service continuity. The ideal candidate will have a solid understanding of ITIL processes, strong communication skills, and the ability to...
Where passion meets opportunityThe best of your adventures is the one you have yet to sail!Job PurposeMSC Cruises is the world’s third-largest cruise brand as well as the leader in Europe, South America, the Gulf region, and Southern Africa with more market share in addition to deployed capacity than any other player. It is also the fastest-growing global cruise brand with a strong presence in...
An international IT services firm is seeking an Incident Manager to join its operations team in Italy. The role requires managing and coordinating major incident resolutions to ensure minimal business impact and maintain service continuity. The ideal candidate should have 2-3 years of experience in Incident Management, solid knowledge of ITIL processes, and strong communication skills. This...
An established industry player is seeking an IT Incident Manager to lead incident response efforts and enhance IT resilience. In this pivotal role, you will coordinate cross-functional teams to ensure swift resolution of IT incidents, conduct thorough post-incident analyses, and implement preventive measures. This position offers a unique opportunity to drive continuous improvement across IT...
An established industry player is seeking an IT Incident Manager to lead incident response efforts and enhance IT resilience. In this pivotal role, you will coordinate cross-functional teams to ensure swift resolution of IT incidents, conduct thorough post-incident analyses, and implement preventive measures. This position offers a unique opportunity to drive continuous improvement across IT...
JOB PURPOSEMSC Cruises, the 3rd largest cruise operator globally, is seeking a highly skilled and experienced IT Incident Manager to join our dynamic and international team in Naples. As an IT Incident Manager, your primary responsibility is to ensure the effective and efficient management of IT incidents within the organization. You will play a crucial role in minimizing the impact of incidents...