Overview We are looking for an Incident Manager with 2–3 years of experience in IT Service Management to join our operations team. The role involves managing and coordinating the resolution of major incidents, ensuring minimal business impact and maintaining service continuity. The ideal candidate will have a solid understanding of ITIL processes, strong communication skills, and the ability to...
Mediatica Digital si pone come punto di riferimento per la Digital Transformation di grandi aziende, pubbliche e private.Il proprio modello di business la rende il Partner ideale per lo sviluppo di progetti e l’erogazione di servizi IT, di Business Operations, di Document Management e di Customer Interaction.Mediatica è alla ricerca di un profilo Incident Manager ingrado di seguire le attività...
An established industry player is seeking an IT Incident Manager to lead incident response efforts and enhance IT resilience. In this pivotal role, you will coordinate cross-functional teams to ensure swift resolution of IT incidents, conduct thorough post-incident analyses, and implement preventive measures. This position offers a unique opportunity to drive continuous improvement across IT...
Join to apply for the SAP Incident Delivery Manager role at Hitachi EnergyTo growing SAP CoE, we are looking for an SAP Service Delivery Manager to lead the end‑to‑end lifecycle of incidents, from detection and logging to resolution and closure, ensuring adherence to agreed SLA.How You’ll Make An Impact Act as the primary point of contact for incident communication and provide timely updates to...
3 giorni faOverviewWe are looking for an Incident Manager with 2–3 years of experience in IT Service Management to join our operations team. The role involves managing and coordinating the resolution of major incidents, ensuring minimal business impact and maintaining service continuity. The ideal candidate will have a solid understanding of ITIL processes, strong communication skills, and the...
DescriptionTo growing SAP CoE ,we are looking for an SAP Service Delivery Manager to lead the end-to-end lifecycle of incidents, from detection and logging to resolution and closure, ensuring adherence to agreed SLA.How you’ll make an impactAct as the primary point of contact for incident communication and provide timely updates to affected users, management, and other stakeholders.Monitor...
Un'agenzia di consulenza ingegneristica cerca un Single Point of Contact (SPOC) per la gestione degli incidenti di primo livello. Il candidato ideale ha esperienza come Help Desk Specialist e possiede la certificazione ITIL v4. Questa posizione prevede attività di monitoraggio, gestione ticket e coordinamento operativo con i fornitori e i clienti, con un lavoro prevalentemente remoto ma con...
A technology-driven organization based in Italy is seeking a Service Manager to oversee operations for Poste Italiane's IT services. Candidates should have 3-5+ years of experience in Service Management, excellent communication skills, and the ability to coordinate cross-functional teams. The role offers full remote or hybrid working conditions across various locations in Italy. Join a dynamic...
A leading fashion group seeks a Cyber Security Manager to oversee and coordinate their cybersecurity efforts. Responsibilities include managing L7 security tools, ensuring compliance with regulations like NIS2 and GDPR, and supporting the definition and development of a comprehensive cybersecurity strategy. Ideal candidates will have at least 8 years of cyber security experience, a relevant...
A leading technological company is seeking a Data Center Security Manager in Pisa, Toscana. The role involves overseeing daily security operations, managing contract guards, and ensuring compliance with security standards. Candidates should have over 3 years of experience in contract security and project management, alongside excellent communication skills in English. The position promotes a...
S2E è un’azienda italiana di consulenza in ambito Business Technology, all’avanguardia nell’innovazione tecnologica nei settori Fintech, Insurtech e Cybertech. Con oltre 400 collaboratori, sede principale a Milano e uffici a Roma, Lecce, Lussemburgo, riprogetta, personalizza e sviluppa soluzioni digitali per il business delle imprese che operano in particolare nei settori finance, telecom,...
Overview Quale sarà la tua sfida? Sarai parte attiva della crescita della nostra practice Financial Services, siamo in grado di anticipare le continue evoluzioni del mondo Fintech, mettendo a disposizione le nostre competenze alle principali banche, assicurazioni e Payment Service Providers presenti sul mercato. Supportiamo i servizi finanziari nel rinnovamento e sviluppo tecnologico, in ambito...
A leading technology services company in Italy is seeking an Incident Manager to join their operations team in Perugia. The ideal candidate will have 2–3 years of experience in IT Service Management and possess a solid understanding of ITIL processes. Key responsibilities include managing incident resolution, ensuring service continuity, and documenting incidents. Strong communication skills and...
An international IT services firm is seeking an Incident Manager to join its operations team in Italy. The role requires managing and coordinating major incident resolutions to ensure minimal business impact and maintain service continuity. The ideal candidate should have 2-3 years of experience in Incident Management, solid knowledge of ITIL processes, and strong communication skills. This...
A global technology leader is seeking an SAP Service Delivery Manager in Turbigo, Italy. The role involves leading the complete incident management lifecycle, ensuring swift resolution, and continuous improvement of management processes. The ideal candidate should have a Bachelor’s or Master’s degree and a minimum of 8 years' experience with SAP AMS portfolios. Strong communication skills and...
A technology services company based in Belluno, Italy, is seeking an Incident Manager to oversee the management and resolution of major incidents. The ideal candidate will possess 2–3 years of experience in IT Service Management and a solid understanding of ITIL processes. Responsibilities include coordinating incident response, ensuring timely service restoration, and facilitating post-incident...
A leading IT services company is seeking an Incident Manager to join its operations team in Rome, Italy. The successful candidate will manage and coordinate the resolution of major incidents, ensuring minimal business impact. Candidates should have 2-3 years of experience in IT Service Management, solid understanding of ITIL processes, and strong communication skills. This role demands the...
JOB PURPOSEMSC Cruises, the 3rd largest cruise operator globally, is seeking a highly skilled and experienced IT Incident Manager to join our dynamic and international team in Naples. As an IT Incident Manager, your primary responsibility is to ensure the effective and efficient management of IT incidents within the organization. You will play a crucial role in minimizing the impact of incidents...
A leading IT services company is seeking an Incident Manager to join its operations team in Rome, Italy. The successful candidate will manage and coordinate the resolution of major incidents, ensuring minimal business impact. Candidates should have 2-3 years of experience in IT Service Management, solid understanding of ITIL processes, and strong communication skills. This role demands the...
Un'azienda leader nella Digital Transformation è alla ricerca di un Incident Manager esperto. Il candidato ideale gestirà le attività operative legate agli incident e coordinerà i team tecnici. È richiesta esperienza nella posizione di Incident Manager e capacità di condurre war room durante incident critici. Il lavoro si svolgerà in presenza a Fiumicino, con contratto iniziale a tempo...