The Guest Experience Agent is responsible for ensuring that every guest receives exceptional service and a memorable stay. This role involves welcoming and engaging with guests, addressing inquiries and requests, promoting hotel amenities, and supporting seamless communication between guests and hotel departments. The Guest Experience Agent plays a key role in delivering personalized experiences,...
Mangia's Resorts, prestigioso marchio dell'ospitalità di Aeroviaggi S.p.A., incarna l'essenza della Vacanza Italiana Autentica nel segmento upper-upscale. Con 17 strutture di proprietà distribuite tra Sicilia e Sardegna—tra cui 2 city hotel, 10 resort quattro e cinque stelle e 5 club—Mangia's offre soggiorni immersivi e memorabili, celebrando il patrimonio italiano, la natura e lo stile di vita...
We are looking for a passionate and guest-obsessed Guest Experience Manager to elevate every touchpoint of the journey at Thompson Hyatt Rome. This role is key to shaping memorable, personalized experiences, driving a culture of service excellence, and bringing the brand's lifestyle vision to life. The ideal candidate combines strategic thinking, creativity, and strong leadership, inspiring teams...
Boutique 4-star luxury hotel in the heart of historic RomeHotel Monte Cenci is looking for a Front Office Agent (Receptionist) to join our front desk team.You will be the first point of contact for our guests and will play a key role in delivering a warm, personalized experience in line with the high standards of our boutique luxury hospitality.Main ResponsibilitiesAs a Front Office Agent, your...
Etjca Group, filiale di Milano, sta selezionando per importante azienda di servizi Lifestyle di lusso, leader nel settore a livello mondiale e specializzata in Customer Service e Guest & Event Management, un-una Night Concierge & Client Services Agent PT, FULL REMOTE nei weekend. La risorsa supporterà il Team Corporate nello sviluppo e gestione delle richieste dei clienti corporate, a cui viene...
As Acquera Yachting continues to expand, we are seeking for a highly motivated and detail-oriented individual to join us as a Yacht Operations Agent for our office in Genova, Italy.Role:As a Yacht Operations Agent, you will play a crucial role in coordinating and overseeing various aspects of yacht operations, smooth operations and satisfaction for both crew and guests. This role involves...
RESERVATION SUPERVISOR Awarded “Best Hotel in Venice” and ranked among the Top 20 Hotels in the World by Condé Nast Traveller (2025) , this majestic resort immerses guests in a 900-year-old historic building, rich in charm and Renaissance tradition. It features a collection of beautifully restored monastic structures, a 12th-century chapel, and nearly 6 hectares of ancient gardens offering...
The Best Rent è una società specializzata nella gestione di appartamenti per affitti a breve (1–30 giorni) e medio periodo (1–12 mesi) a Milano e Roma. Attiva da oltre 10 anni, lazienda è strutturata in diversi reparti (hospitality, sales, marketing, operations, legal e amministrazione) e gestisce internamente lintero ciclo di vita degli appartamenti: dalla commercializzazione sui canali online e...
Casa Laveni is the first boutique hotel in Milan by Bohopo Group , an international hospitality group with over 11 boutique hotels across Europe . Located in Via dei Bossi , just a few steps from Milan's Duomo, Casa Laveni is a new boutique hospitality project focused on service quality, operational excellence, and a guest-centric approach. For our opening team , we are currently looking for...
Employerland, on behalf of a luxury 5-star hotel in Cortina d'Ampezzo, is looking for Front Office Agents. Job Description Our Front Office Agents are the first point of contact for guests and play a crucial role in delivering a warm, professional, and seamless welcome. Reporting to the Front Office Manager, the Front Office Agent ensures smooth check-in/check-out procedures, efficient handling...
Italian Speaking Airline Support Agent (Relocation Bonus & Career Growth!) Genoa, Metropolitan City of Genoa, Italy Job Openings Italian Speaking Airline Support Agent (Relocation Bonus & Career Growth!) About the job Italian Speaking Airline Support Agent (Relocation Bonus & Career Growth!) Location: Malta (On-Site) Employment type: Full-time Language Requirements: Italian C2 and English...
Join to apply for the Field Sales Agent role at G company Where passion meets opportunity The best of your adventures is the one you have yet to sail! Job Purpose MSC Cruises is the world’s third-largest cruise brand and a leader in Europe, South America, the Gulf region, and Southern Africa, with significant market share and deployed capacity. Headquartered in Geneva, MSC Cruises operates a...
OverviewIf you love talking to a wide array of people during the day from customers, suppliers and colleagues around the globe then this is the job for you. The role is advertised as full-time but we can offer flexible working arrangements for this role such as hybrid working up to max 60% of the working time, adjusted working hours and other alternative working patterns.RoleAs Reefer Customer...
Customer Experience Agent - Fixed term contractWe offerIf you love talking to a wide array of people during the day – from customers, suppliers and colleagues around the globe – then this is the job for you.Whilst the role is advertised as full‑time, we can offer flexible working arrangements for this role, such as hybrid working up to max 60% of the working time, adjusted working hours, and...
A multinational shipping company is seeking a Customer Experience Agent to provide exceptional services and support customers in the shipping process. This role involves building relationships, managing shipments, and working in a KPI-driven environment. Candidates should possess excellent communication skills and be proficient in both English and Italian. The position offers flexible working...
If you love talking to a wide array of people during the day – from customers, suppliers and colleagues around the globe – then this is the job for you.Whilst the role is advertised as full‑time, we can offer flexible working arrangements for this role, such as hybrid working up to max 60% of the working time, adjusted working hours, and other alternative working patterns.As Customer Experience...
We offerIf you love talking to a wide array of people during the day – from customers, suppliers and colleagues around the globe – then this is the job for you.Whilst the role is advertised as full-time, we can offer flexible working arrangements for this role, such as hybrid working up to max 60% of the working time, adjusted working hours, and other alternative working patterns.As Customer...
As Acquera Yachting continues to expand, we are seeking for a highly motivated and detail-oriented individual to join us as a Yacht Operations Agent for our office in Genova, Italy. Role: As a Yacht Operations Agent, you will play a crucial role in coordinating and overseeing various aspects of yacht operations, smooth operations and satisfaction for both crew and guests. This role involves...
RESERVATION SUPERVISOR Awarded “Best Hotel in Venice” and ranked among the Top 20 Hotels in the World by Condé Nast Traveller (2025) , this majestic resort immerses guests in a 900-year-old historic building, rich in charm and Renaissance tradition. It features a collection of beautifully restored monastic structures, a 12th-century chapel, and nearly 6 hectares of ancient gardens offering...
Content Moderator / Customer Service Agent with Italian - Portugal (on-site) Genoa, Metropolitan City of Genoa, ItalyJob Openings Content Moderator / Customer Service Agent with Italian - Portugal (on-site)About the job Content Moderator / Customer Service Agent with Italian - Portugal (on-site) We're Hiring: Content Moderator / Customer Service Agent with Italian - Portugal (on-site)Do you speak...