Guest Services Manager continually strives to exceed hospitality industry standards, while ensuring complete guest and team satisfaction. This role establishes and drives a positive working environment and focuses on operational goals where training, leadership, development, and recognizing overall team performance are paramount. Hotel Director/Hotel General Manager background in a 4- or 5-star...
A prominent hotel chain in Milano seeks an Assistant Guest Experience Manager to enhance customer satisfaction. This role supports the Head of Department in implementing standards and delivering personalized guest experiences. Candidates should have at least 2 years of hospitality experience, a degree in a related field, and be fluent in Italian and English. The position offers a nurturing...
A leading hospitality group in Florence is looking for a Front Office Manager to lead their team and ensure an exceptional guest experience. The ideal candidate will have a passion for hospitality, strong leadership skills, and the ability to manage a dynamic environment. This role offers the opportunity to work in a vibrant new hotel concept and be part of a supportive team dedicated to great...
Descrizione del lavoro What you'll do... Support the running of our day-to-day Front Office, leading and inspiring our receptionists to create a memorable, effortless Hox experience for our guests – from when they arrive, over the course of their stay and until they get their bill and head off again. Lead your team by example, keeping them involved and motivated; help them feel empowered and...
A luxury hotel brand in Como, Italy is seeking a Manager on Duty to oversee guest relations and enhance overall satisfaction. This role involves analyzing guest feedback, managing departments and fostering a positive guest experience. The successful candidate will need a high school diploma, relevant experience, and preferably a degree in Hospitality. This position offers a dynamic environment in...
A prominent hospitality chain is seeking a Guest Service Agent to join the Reception Team at their Hotel Rosa Grand in Milan. In this role, you will be the first point of contact for guests, handling inquiries, check-ins, and ensuring a high level of customer service. Fluency in Italian and English is required, and familiarity with Opera PMS is beneficial. The position offers exceptional career...
Mandarin Oriental, Lago di Como aims to become one of the most exclusive resorts in Europe, representing the true elegant Italian but understated luxury experience for a worldwide Clientele.Our vision is to promote our welcoming, genuine and passionate culture to attract and engage exceptional talents, under the guidance of enthusiastic leaders.Our aim is to get the best out of each individual...
A leading hotel chain in Milano is seeking an experienced Head Waiter to coordinate high-level service at the Palazzo Cordusio Gran Melià Hotel. This mid-senior level role requires at least 2 years of waiting experience, with 1 year in a supervisory position preferred. Key responsibilities include supervising team members, ensuring compliance with service standards, and fostering a positive guest...
A global hospitality company is seeking a Front Office Agent in Lombardia. The ideal candidate will manage reception duties, ensuring exceptional service for guests during check-in and check-out. Responsibilities include handling guest queries, promoting hotel services, and maintaining brand standards. The candidate should have a high school certificate, customer service experience, and...
A prominent hotel chain in Milano seeks an Assistant Guest Experience Manager to enhance customer satisfaction. This role supports the Head of Department in implementing standards and delivering personalized guest experiences. Candidates should have at least 2 years of hospitality experience, a degree in a related field, and be fluent in Italian and English. The position offers a nurturing...
Guest Services Manager continually strives to exceed hospitality industry standards, while ensuring complete guest and team satisfaction. This role establishes and drives a positive working environment and focuses on operational goals where training, leadership, development, and recognizing overall team performance are paramount. Hotel Director/Hotel General Manager background in a 4- or 5-star...
Join to apply for the Guest Service Agent role at Mandarin Oriental5 days ago Be among the first 25 applicantsMandarin Oriental, Lago di Como aims to become one of the most exclusive resorts in Europe, representing the true elegant Italian but understated luxury experience for a worldwide clientele.Our vision is to promote our welcoming, genuine and passionate culture to attract and engage...
A leading hotel company in Milan is seeking a Night Manager to oversee the Front Office during night hours, ensuring guest satisfaction and safety. Responsibilities include managing operations, conducting administrative tasks, and proactively resolving issues. Candidates should have professional English proficiency, experience in similar roles, and good knowledge of Opera PMS. This is a full-time...
The Hoxton has officially opened in Florence – the capital of Tuscany and a city famed for its Renaissance masterpieces, stunning architecture, and iconic landmarks. Bursting with culture (and as the birthplace of gelato), Florence felt like the perfect spot to become our second home in Italy. The Hoxton in Florence will feature 161 beautiful bedrooms of varying sizes, a large ground floor...
A luxury hotel chain in Milan is seeking a Receptionist to manage daily operations and enhance guest satisfaction. The ideal candidate should have a university degree in Tourism or Hospitality, advanced English skills, and at least 1 year of customer service experience. Responsibilities include personalizing guest interactions, handling administrative tasks, and addressing customer inquiries....
A prestigious hotel chain is seeking a Waiter Trainee for their Milano location. The role involves supporting the restaurant team in providing courteous service, maintaining quality standards, and ensuring guest satisfaction. Candidates should be fluent in Italian with a good command of English, have an educational background in hospitality, and possess excellent interpersonal skills. This...
Guest Services Manager continually strives to exceed hospitality industry standards, while ensuring complete guest and team satisfaction. This role establishes and drives a positive working environment and focuses on operational goals where training, leadership, development, and recognizing overall team performance are paramount. Hotel Director/Hotel General Manager background in a 4- or 5-star...
Palazzo Parigi Hotel & Grand SPA, a 5-star luxury hotel in the heart of Milan, is seeking a Guest Service Agent to join its staff.The ideal candidate will be responsible for the following activities:Managing check-in and check-out processes;Assigning rooms to clients;Handling cash operations and administrative tasks;Collaborating with relevant departments to ensure customer...
Guest Services Manager continually strives to exceed hospitality industry standards, while ensuring complete guest and team satisfaction. This role establishes and drives a positive working environment and focuses on operational goals where training, leadership, development, and recognizing overall team performance are paramount. Hotel Director/Hotel General Manager background in a 4- or 5-star...
Guest Services Manager continually strives to exceed hospitality industry standards, while ensuring complete guest and team satisfaction. This role establishes and drives a positive working environment and focuses on operational goals where training, leadership, development, and recognizing overall team performance are paramount. Hotel Director/Hotel General Manager background in a 4- or 5-star...