A prominent hotel chain in Milano seeks an Assistant Guest Experience Manager to enhance customer satisfaction. This role supports the Head of Department in implementing standards and delivering personalized guest experiences. Candidates should have at least 2 years of hospitality experience, a degree in a related field, and be fluent in Italian and English. The position offers a nurturing...
A luxury hotel in Milan is recruiting an F&B Supervisor dedicated to Room Service. The role includes supervising operations, guest interactions, and coordinating with culinary teams. Ideal candidates will have a passion for luxury hospitality, strong communication skills, and previous experience in F&B settings. The position is full-time, offering various training and development opportunities...
A prestigious hotel chain is seeking a Waiter Trainee for their Milano location. The role involves supporting the restaurant team in providing courteous service, maintaining quality standards, and ensuring guest satisfaction. Candidates should be fluent in Italian with a good command of English, have an educational background in hospitality, and possess excellent interpersonal skills. This...
A leading hotel chain in Milano is seeking an experienced Head Waiter to coordinate high-level service at the Palazzo Cordusio Gran Melià Hotel. This mid-senior level role requires at least 2 years of waiting experience, with 1 year in a supervisory position preferred. Key responsibilities include supervising team members, ensuring compliance with service standards, and fostering a positive guest...
A luxury hotel chain in Milan is seeking a Runner to transport dishes from the kitchen to the tables with speed and accuracy. The ideal candidate should be self-motivated, fluent in Italian and English, and enthusiastic about providing exceptional guest service. This role requires an outgoing personality who can ensure that the dining experience at the hotel is seamless and enjoyable. Employees...
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. OverviewMandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the...
Overview Guest Service Agent role at Mandarin Oriental Milan, within the Front Office Department. The Guest Service Agent meets and exceeds guest expectations by providing efficient and courteous Front Desk service in accordance with Legendary Quality Experiences. Reports to the Front of the House Manager. Responsibilities Greet and escort guests promptly to their rooms Handle cash drawer...
Overview Description and responsibilities: Answer record log and process all guest calls requests questions or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls screening calls do not disturb call forwarding conference calls TDD relay calls and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines check back...
Palazzo Parigi Hotel & Grand SPA, Struttura 5 stelle Lusso nel cuore di Milano, è alla ricerca di una figura di Guest Service Agent da inserire all’interno del proprio staff. La figura ricercata si occuperà delle seguenti attività: Gestione dei processi di check-in e check-out;Rooming dei clienti;Gestione delle operazioni di cassa e delle attività amministrative;Collaborazione con i reparti...
Starhotels, gruppo privato alberghiero italiano, è leader nei segmenti upscale e upper-upscale & luxury, con 30 hotel situati nel cuore delle migliori destinazioni italiane oltre a Londra, Parigi e New York, per un totale di oltre 4.200 camere.Join Starhotels and become part of the Front Office team at Starhotels Business Palace, in Milan.As a Guest Service Agent you'll be the first point of...
"The world is yours with Meliá" Discover a boundless path at Meliá, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global family ?? Discover some of the benefits we offer: My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and...
Join Starhotels and become part of the Reception Team as Guest Service Agent at our Hotel Rosa Grand in the heart of Milan. As the first point of contact for our guests, you'll create memorable experiences during arrival, stay and departure. Your responsibilities include: Being the friendly face that responds promptly to guest inquiries, providing information and assistance. Handling check-in,...
Palazzo Parigi Hotel & Grand SPA, Struttura 5 stelle Lusso nel cuore di Milano, è alla ricerca di una figura di Guest Service Agent da inserire all'interno del proprio staff. Responsabilità Gestione dei processi di check-in e check-out Rooming dei clienti Gestione delle operazioni di cassa e delle attività amministrative Collaborazione con i reparti interessati allo scopo di garantire la piena...
A global hospitality company is seeking a Front Office Agent in Lombardia. The ideal candidate will manage reception duties, ensuring exceptional service for guests during check-in and check-out. Responsibilities include handling guest queries, promoting hotel services, and maintaining brand standards. The candidate should have a high school certificate, customer service experience, and...
Starhotels, a private Italian hotel company operating in the upscale and upper scale & luxury sectors, is a market leader in the hospitality industry. The Group vaunts 34 hotels located in the heart of the top Italian destinations, London, Paris and New York, with more than 4,200 rooms. Join Starhotels and become part of the Front Office team at our Hotels in the heart of Milan. As a Guest...
A luxury hotel chain in Milan is seeking a Receptionist to manage daily operations and enhance guest satisfaction. The ideal candidate should have a university degree in Tourism or Hospitality, advanced English skills, and at least 1 year of customer service experience. Responsibilities include personalizing guest interactions, handling administrative tasks, and addressing customer inquiries....
Palazzo Parigi Hotel & Grand SPA, a 5-star luxury hotel in the heart of Milan, is seeking a Guest Service Agent to join its staff.The ideal candidate will be responsible for the following activities:Managing check-in and check-out processes;Assigning rooms to clients;Handling cash operations and administrative tasks;Collaborating with relevant departments to ensure customer...
A leading hotel company in Milan is seeking a Night Manager to oversee the Front Office during night hours, ensuring guest satisfaction and safety. Responsibilities include managing operations, conducting administrative tasks, and proactively resolving issues. Candidates should have professional English proficiency, experience in similar roles, and good knowledge of Opera PMS. This is a full-time...
A leading hospitality company in Milan is seeking an entry-level position to create a warm and inviting environment through exceptional service. Responsibilities include managing guest flows and reservations, maintaining high standards, and acting as a brand ambassador. The ideal candidate should have at least one year of related experience and professional proficiency in English. Flexibility to...
Guest Service Agent Turnante- Starhotels Business Palace, Milano Starhotels , gruppo privato alberghiero italiano, è leader nei segmenti upscale e upper-upscale & luxury, con 30 hotel situati nel cuore delle migliori destinazioni italiane oltre a Londra, Parigi e New York, per un totale di oltre ***** camere. Join Starhotels and become part of the Front Office team at Starhotels Business Palace ,...