The Guest Experience Agent is responsible for ensuring that every guest receives exceptional service and a memorable stay. This role involves welcoming and engaging with guests, addressing inquiries and requests, promoting hotel amenities, and supporting seamless communication between guests and hotel departments. The Guest Experience Agent plays a key role in delivering personalized experiences,...
Mangia’s Resorts, prestigioso marchio dell’ospitalità di Aeroviaggi S.P.A., incarna l’essenza della Vacanza Italiana Autentica nel segmento upper-upscale. Con 17 strutture di proprietà distribuite tra Sicilia e Sardegna—tra cui 2 city hotel, 10 resort quattro e cinque stelle e 5 club—Mangia’s offre soggiorni immersivi e memorabili, celebrando il patrimonio italiano, la natura e lo stile di vita...
In vista della Stagione 2026, Russotti Gestioni Hotels è alla ricerca di un/una Guest Experience Agent per la nostra rinomata struttura alberghiera Delta Hotels Marriott Giardini Naxos. La figura sarà inserita all’interno del team Guest Experience per portare avanti la nostra missione di massima soddisfazione del cliente, con l’obiettivo di far vivere un’esperienza luxury personalizzata agli...
We are looking for a passionate and service-oriented Guest Relations Agent to join a reputable 4-star resort in Abu Dhabi. This role is perfect for hospitality professionals who excel in creating memorable guest experiences and enjoy working in a dynamic, multicultural environment. Key Responsibilities: Welcome guests warmly and ensure a smooth check-in and check-out process. Act as the main...
Un hotel rinomato in Sicilia è alla ricerca di un Front Office Agent per gestire l'accoglienza degli ospiti presso il Delta Hotels Marriott Giardini Naxos. Il candidato ideale possiede esperienza in ruoli simili, eccellenti capacità di comunicazione e una buona conoscenza della lingua inglese. Offriamo un contratto stagionale full time, con possibilità di alloggio condiviso e crescita...
Una rinomata catena alberghiera in Sicilia cerca un/una Front Office Agent per gestire gli aspetti del soggiorno degli ospiti. Il candidato ideale ha esperienza nel servizio clienti e un'ottima conoscenza dell'inglese, e sarà responsabile dell'accoglienza degli ospiti, gestione delle prenotazioni e risoluzione di eventuali problemi. Offriamo un contratto stagionale full-time, possibilità di...
Un'azienda di gestione alberghiera è alla ricerca di un professionista per gestire l'accoglienza e il servizio agli ospiti presso l'Hotel Villa Pamphili a Roma. La posizione richiede buona conoscenza dell'inglese, capacità di gestire le procedure di accredito e preferibilmente esperienza in hotel di lusso. Sono richieste anche buone competenze informatiche e orientamento verso l'ospite. Offriamo...
Season ****: At Russotti Gestioni Hotels Spa we are seeking a professional Guest Experience Manager to join our Delta Hotels Marriott Giardini Naxos team. He serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest-related situation, manages the flow...
We are looking for a passionate and guest-obsessed Guest Experience Manager to elevate every touchpoint of the journey at Thompson Hyatt Rome. This role is key to shaping memorable, personalized experiences, driving a culture of service excellence, and bringing the brand's lifestyle vision to life. The ideal candidate combines strategic thinking, creativity, and strong leadership, inspiring teams...
A leading company in the hospitality sector is seeking a Front Office Manager in Taormina, Sicilia. The ideal candidate will have a strong background in luxury hotel management, with a focus on guest experience and operational excellence. Responsibilities include leading the Front Office team, optimizing guest services, and maintaining high performance standards. If you possess natural leadership...
Employerland, on behalf of a luxury 5-star hotel in Cortina d'Ampezzo, is looking for a Booking Agent. Role Overview We are seeking a detail-oriented and guest-focused Booking Agent to join our esteemed 5-star luxury hotel in the heart of the Dolomites. The ideal candidate will possess exceptional communication skills, a passion for delivering unparalleled guest experiences, and a keen eye for...
Etjca Group, filiale di Milano, sta selezionando per importante azienda di servizi Lifestyle di lusso, leader nel settore a livello mondiale e specializzata in Customer Service e Guest & Event Management, un-una Night Concierge & Client Services Agent PT, FULL REMOTE nei weekend. La risorsa supporterà il Team Corporate nello sviluppo e gestione delle richieste dei clienti corporate, a cui viene...
A Conference and Events Sales agent will support the sales administration needs for hotel events and work closely with customers to determine their needs and build repeat and expanded business. What will I be doing? As a Conference and Events Sales agent, you will support sales administration needs for hotel events and work closely with customers to determine their needs and build repeat and...
The Best Rentè una società specializzata nella gestione di appartamenti per affitti a breve (1–30 giorni) e medio periodo (1–12 mesi) a Milano e Roma. Attiva da oltre 10 anni, l'azienda è strutturata in diversi reparti (hospitality, sales, marketing, operations, legal e amministrazione) e gestisce internamente l'intero ciclo di vita degli appartamenti: dalla commercializzazione sui canali online...
Casa Laveni is the first boutique hotel in Milan by Bohopo Group, an international hospitality group with over 11 boutique hotels across Europe. Located in Via dei Bossi, just a few steps from Milans Duomo, Casa Laveni is a new boutique hospitality project focused on service quality, operational excellence, and a guest-centric approach. For our opening team, we are currently looking for a: Front...
The Reservations Agent must ensure that all incoming calls and emails are handled in a courteous and professional manner whilst ensuring efficient resolution of all guest inquiries for various hotel services and operations. Responsibilities: Communicate directly with clients, offering prompt, friendly and courteous service at all timesCoordinate with the sales department and manage all...
An esteemed hotel chain in Catania is seeking a Guest Experience Manager for Delta Hotels Marriott Giardini Naxos. This professional will be responsible for overseeing property operations and ensuring exceptional service. Qualifications include a high school diploma or GED and at least 5 years in guest services. The role emphasizes leadership, problem-solving, and outstanding customer service...
Employerland, on behalf of a luxury 5-star hotel in Cortina d'Ampezzo, is looking forFront Office Agents. Job Description OurFront Office Agentsare the first point of contact for guests and play a crucial role in delivering a warm, professional, and seamless welcome. Reporting to the Front Office Manager, the Front Office Agent ensures smooth check-in/check-out procedures, efficient handling of...
Guest Experience Manager - Delta Hotels Marriott Giardini Naxos Business unit Esperienza del Cliente; Front Office Sedi Italia/Catania Season 2026 At Russotti Gestioni Hotels Spa we are seeking a professional Guest Experience Manager to join our Delta Hotels Marriott Giardini Naxos team. He serves as the property Manager on Duty and oversees all property operations, ensuring that the highest...
In vista della Stagione 2026, Russotti Gestioni Hotels è alla ricerca di un/una Front Office Agent per la nostra rinomata struttura alberghiera Delta Hotels Marriott Giardini Naxos, una figura che funga da primo punto di contatto con i nostri ospiti e gestisca tutti gli aspetti del loro soggiorno. Se hai un talento per il servizio clienti e l'esperienza lavorativa nel settore alberghiero, ci...