The Guest Experience Agent is responsible for ensuring that every guest receives exceptional service and a memorable stay. This role involves welcoming and engaging with guests, addressing inquiries and requests, promoting hotel amenities, and supporting seamless communication between guests and hotel departments. The Guest Experience Agent plays a key role in delivering personalized experiences,...
The Best Rentè una società specializzata nella gestione di appartamenti per affitti a breve (1–30 giorni) e medio periodo (1–12 mesi) a Milano e Roma. Attiva da oltre 10 anni, l'azienda è strutturata in diversi reparti (hospitality, sales, marketing, operations, legal e amministrazione) e gestisce internamente l'intero ciclo di vita degli appartamenti: dalla commercializzazione sui canali online...
Mangia's Resorts, prestigioso marchio dell'ospitalità di Aeroviaggi S.p.A., incarna l'essenza della Vacanza Italiana Autentica nel segmento upper-upscale. Con 17 strutture di proprietà distribuite tra Sicilia e Sardegna—tra cui 2 city hotel, 10 resort quattro e cinque stelle e 5 club—Mangia's offre soggiorni immersivi e memorabili, celebrando il patrimonio italiano, la natura e lo stile di vita...
All’arrivo dei clienti, fornire un caloroso benvenuto e subito dopo che i clienti hanno preso possesso della loro camera, assicurarsi telefonicamente che tutto sia in ordine e/o se necessitano di qualcosa. All’arrivo degli ospiti VIP verificare con il personale designato per l’accompagnamento e le informazioni di benvenuto.Fornire agli ospiti indicazioni e informazioni sui servizi della...
We are looking for a passionate and guest-obsessed Guest Experience Manager to elevate every touchpoint of the journey at Thompson Hyatt Rome. This role is key to shaping memorable, personalized experiences, driving a culture of service excellence, and bringing the brands lifestyle vision to life. The ideal candidate combines strategic thinking, creativity, and strong leadership, inspiring teams...
Employerland, on behalf of a luxury 5-star hotel in Cortina d'Ampezzo, is looking for aBooking Agent. Role Overview We are seeking a detail-oriented and guest-focused Booking Agent to join our esteemed 5-star luxury hotel in the heart of the Dolomites. The ideal candidate will possess exceptional communication skills, a passion for delivering unparalleled guest experiences, and a keen eye for...
Etjca Group, filiale di Milano, sta selezionando per importante azienda di servizi Lifestyle di lusso, leader nel settore a livello mondiale e specializzata in Customer Service e Guest & Event Management, un-una Night Concierge & Client Services Agent PT, FULL REMOTE nei weekend. La risorsa supporterà il Team Corporate nello sviluppo e gestione delle richieste dei clienti corporate, a cui viene...
A Conference and Events Sales agent will support the sales administration needs for hotel events and work closely with customers to determine their needs and build repeat and expanded business. What will I be doing? As a Conference and Events Sales agent, you will support sales administration needs for hotel events and work closely with customers to determine their needs and build repeat and...
Casa Laveni is the first boutique hotel in Milan by Bohopo Group , an international hospitality group with over 11 boutique hotels across Europe . Located in Via dei Bossi , just a few steps from Milan's Duomo, Casa Laveni is a new boutique hospitality project focused on service quality, operational excellence, and a guest-centric approach. For our opening team , we are currently looking for...
A dynamic airline support company is seeking an Italian Speaking Airline Support Agent to assist customers with various inquiries related to airline services. This full-time role requires native-level Italian and good English proficiency. Responsibilities include providing solutions via phone and chat, ensuring customer satisfaction, and supporting operations across communication channels. The...
Purpose of the job In the framework of our Sales Department, we are looking for 1 Indoor Sales Agent for our Rome site that, in the organization, will report to the Business Development Manager. The purpose of the job is to provide quality, pro-active commercial services to a portfolio of key Corporate and Agency accounts and to the team of Air France KLM Account Managers who manage their...
We're Hiring: Content Moderator / Customer Service Agent with Italian - Portugal (on-site) Do you speakItalianfluently and have strongEnglishskills? Are you passionate about maintaining online safety and helping users navigate digital platforms? Join an international team inPortugal (Lisbon or Porto), where you'll ensure a secure and respectful user experience while delivering top-tier customer...
Job Description The Commercial Agent B2C Specialist works for a primary customer company operating in the services sector, developing commercial activities in Sardinia. As a freelance commercial agent, the specialist will be responsible for: Visiting clients and prospects to present the product Providing consultation on products matching client needs Conducting feasibility studies and...
The Gstaad Palace, with over 90 rooms and suites, 5 restaurants, 2 bars, and a legendary nightclub, is an internationally renowned 5-star luxury hotel. It is owned by the Scherz family and is one of the last traditionally family-run grand hotels – a true landmark of Switzerland. Your ResponsibilitiesReceiving and processing individual and group bookings from inquiry to reservation, in compliance...
About Us Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer‑centric orientation, Indie Campers has developed a strong booking experience and high‑quality road trips at affordable prices. With over one million nights rented through our travel platform, we have welcomed more than 300,000 travelers...
KEY RESPONSIBILITIES - Directs, coaches, supports, supervises, and evaluates (with the Sous Chef) all direct reports. - Must have excellent food knowledge and a full understanding of culinary terms. - Must be able to read, understand, follow, and prepare company recipes by maintaining the quality and consistency in taste according to the instructions provided by the corporate office. - Must be...
KEY RESPONSIBILITIES - Directs, coaches, supports, supervises, and evaluates (with the Sous Chef) all direct reports. - Must have excellent food knowledge and a full understanding of culinary terms. - Must be able to read, understand, follow, and prepare company recipes by maintaining the quality and consistency in taste according to the instructions provided by the corporate office. - Must be...
Italian Speaking Airline Support Agent (Relocation Bonus & Career Growth!)Job Openings Italian Speaking Airline Support Agent (Relocation Bonus & Career Growth!)About the job Italian Speaking Airline Support Agent (Relocation Bonus & Career Growth!)Location: Malta (On-Site)Employment type: Full-timeLanguage Requirements: Italian C2 and English B2Description:Are you passionate about customer...
Il Veridia Resort a member of Radisson Individuals, uno dei resort più incantevoli della Sardegna, immerso in un parco naturale e affacciato su un mare cristallino, inizia le selezioni per la stagione estiva 2026! Selezionare personale è un compito difficile. Per filosofia, scegliamo prima le PERSONE e poi valutiamo l'esperienza e la competenza. Siamo alla ricerca di collaboratori motivati,...
Employerland, on behalf of a luxury 5-star hotel in Cortina d'Ampezzo, is looking for Front Office Agents. Job Description Our Front Office Agents are the first point of contact for guests and play a crucial role in delivering a warm, professional, and seamless welcome. Reporting to the Front Office Manager, the Front Office Agent ensures smooth check-in/check-out procedures, efficient handling...