The Guest Experience Agent is responsible for ensuring that every guest receives exceptional service and a memorable stay. This role involves welcoming and engaging with guests, addressing inquiries and requests, promoting hotel amenities, and supporting seamless communication between guests and hotel departments. The Guest Experience Agent plays a key role in delivering personalized experiences,...
We are looking for a passionate and service-oriented Guest Relations Agent to join a reputable 4-star resort in Abu Dhabi. This role is perfect for hospitality professionals who excel in creating memorable guest experiences and enjoy working in a dynamic, multicultural environment. Key Responsibilities: Welcome guests warmly and ensure a smooth check-in and check-out process. Act as the main...
A luxury 5-star hotel in Ancona is seeking Front Office Agents to deliver a warm and professional welcome to guests. Candidates should have a strong background in hospitality management, at least 1–2 years of experience in similar roles, and be fluent in Italian and English. The position includes handling check-in/check-out procedures, managing guest requests, and collaborating with various...
The Best Rent è una società specializzata nella gestione di appartamenti per affitti a breve (1–30 giorni) e medio periodo (1–12 mesi) a Milano e Roma. Attiva da oltre 10 anni, l'azienda è strutturata in diversi reparti (hospitality, sales, marketing, operations, legal e amministrazione) e gestisce internamente l'intero ciclo di vita degli appartamenti: dalla commercializzazione sui canali online...
Mangia's Resorts, prestigioso marchio dell'ospitalità di Aeroviaggi S.p.A., incarna l'essenza della Vacanza Italiana Autentica nel segmento upper-upscale. Con 17 strutture di proprietà distribuite tra Sicilia e Sardegna—tra cui 2 city hotel, 10 resort quattro e cinque stelle e 5 club—Mangia's offre soggiorni immersivi e memorabili, celebrando il patrimonio italiano, la natura e lo stile di vita...
Lindbergh Hotels is a distinguished group of luxury hotels and resorts located in Italy, specifically in the regions of Marche, Sicily, Umbria, and Emilia Romagna. Founded by Nardo Filippetti, the group embodies values of elegance, Italian character, and personalized service. Each hotel is designed to offer a unique experience, blending local traditions with modern hospitality.Lindbergh Hotels is...
We are looking for a passionate and guest-obsessed Guest Experience Manager to elevate every touchpoint of the journey at Thompson Hyatt Rome. This role is key to shaping memorable, personalized experiences, driving a culture of service excellence, and bringing the brands lifestyle vision to life. The ideal candidate combines strategic thinking, creativity, and strong leadership, inspiring teams...
Etjca Group, filiale di Milano, sta selezionando per importante azienda di servizi Lifestyle di lusso, leader nel settore a livello mondiale e specializzata in Customer Service e Guest & Event Management, un-una Night Concierge & Client Services Agent PT, FULL REMOTE nei weekend. La risorsa supporterà il Team Corporate nello sviluppo e gestione delle richieste dei clienti corporate, a cui viene...
Casa Laveni is the first boutique hotel in Milan by Bohopo Group , an international hospitality group with over 11 boutique hotels across Europe . Located in Via dei Bossi , just a few steps from Milan's Duomo, Casa Laveni is a new boutique hospitality project focused on service quality, operational excellence, and a guest-centric approach. For our opening team , we are currently looking for...
About the Company We are currently looking for an enthusiastic and passionate eight Concierge to join our Agency & Concierge Team for the upcoming Summer Season. You will have the opportunity to create memorable experiences for our clients, provide exceptional service and enjoy being part of a diverse dynamic team truly committed to reach goals and keep our standards up. About the Role The...
Purpose of the job In the framework of our Sales Department, we are looking for 1 Indoor Sales Agent for our Rome site that, in the organization, will report to the Business Development Manager. The purpose of the job is to provide quality, pro-active commercial services to a portfolio of key Corporate and Agency accounts and to the team of Air France KLM Account Managers who manage their...
KEY RESPONSIBILITIES - Directs, coaches, supports, supervises, and evaluates (with the Sous Chef) all direct reports. - Must have excellent food knowledge and a full understanding of culinary terms. - Must be able to read, understand, follow, and prepare company recipes by maintaining the quality and consistency in taste according to the instructions provided by the corporate office. - Must be...
The Gstaad Palace, with over 90 rooms and suites, 5 restaurants, 2 bars, and a legendary nightclub, is an internationally renowned 5-star luxury hotel. It is owned by the Scherz family and is one of the last traditionally family-run grand hotels – a true landmark of Switzerland. Your ResponsibilitiesReceiving and processing individual and group bookings from inquiry to reservation, in compliance...
KEY RESPONSIBILITIES - Directs, coaches, supports, supervises, and evaluates (with the Sous Chef) all direct reports. - Must have excellent food knowledge and a full understanding of culinary terms. - Must be able to read, understand, follow, and prepare company recipes by maintaining the quality and consistency in taste according to the instructions provided by the corporate office. - Must be...
The Best Rent è una società specializzata nella gestione di appartamenti per affitti a breve (1–30 giorni) e medio periodo (1–12 mesi) a Milano e Roma. Attiva da oltre 10 anni, lazienda è strutturata in diversi reparti (hospitality, sales, marketing, operations, legal e amministrazione) e gestisce internamente lintero ciclo di vita degli appartamenti: dalla commercializzazione sui canali online e...
Employerland, on behalf of a luxury 5-star hotel in Cortina d'Ampezzo, is looking for a Booking Agent. Role Overview We are seeking a detail-oriented and guest-focused Booking Agent to join our esteemed 5-star luxury hotel in the heart of the Dolomites. The ideal candidate will possess exceptional communication skills, a passion for delivering unparalleled guest experiences, and a keen eye for...
Employerland, on behalf of a luxury 5-star hotel in Cortina d'Ampezzo, is looking for Front Office Agents. Job Description Our Front Office Agents are the first point of contact for guests and play a crucial role in delivering a warm, professional, and seamless welcome. Reporting to the Front Office Manager, the Front Office Agent ensures smooth check-in/check-out procedures, efficient handling...
The Concierge owns the guest's overall Group, Loyalty & Concierge Class experience, offering a seamless execution of premium service that is both exceptional and memorable. As part of the Guest Relations team, the Concierge is the liaison between the Guest, Groups/Wedding/Events/Charter corporate teams, Loyalty Corporate teams and all Hotel and Marine Departments, proactively anticipating every...
KEY RESPONSIBILITIES Directs, coaches, supports, supervises, and evaluates (with the Sous Chef) all direct reports. Must have excellent food knowledge and a full understanding of culinary terms. Must be able to read, understand, follow, and prepare company recipes by maintaining the quality and consistency in taste according to the instructions provided by the corporate office. Must be proficient...
Employerland, on behalf of a luxury 5-star hotel in Cortina d'Ampezzo, is looking for a SPA Therapist. Job Description Our SPA Therapists play a fundamental role in delivering exceptional wellness experiences to our Guests. With professionalism, empathy, and expert technique, she/he performs a wide range of treatments aimed at promoting relaxation, rejuvenation, and well-being. The SPA Therapist...