POSITION SUMMARY Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment, activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system....
NIGHT AUDITOR Awarded “Best Hotel in Venice” and ranked among the Top 20 Hotels in the World by Condé Nast Traveller (2025) , this majestic resort immerses guests in a 900-year-old historic building, rich in charm and Renaissance tradition. It features a collection of beautifully restored monastic structures, a 12th-century chapel, and nearly 6 hectares of ancient gardens offering breathtaking...
The Guest Experience Agent is responsible for ensuring that every guest receives exceptional service and a memorable stay. This role involves welcoming and engaging with guests, addressing inquiries and requests, promoting hotel amenities, and supporting seamless communication between guests and hotel departments. The Guest Experience Agent plays a key role in delivering personalized experiences,...
The Guest Experience Agent is responsible for ensuring that every guest receives exceptional service and a memorable stay. This role involves welcoming and engaging with guests, addressing inquiries and requests, promoting hotel amenities, and supporting seamless communication between guests and hotel departments. The Guest Experience Agent plays a key role in delivering personalized experiences,...
The Guest Experience Agent is responsible for ensuring that every guest receives exceptional service and a memorable stay. This role involves welcoming and engaging with guests, addressing inquiries and requests, promoting hotel amenities, and supporting seamless communication between guests and hotel departments. The Guest Experience Agent plays a key role in delivering personalized experiences,...
The Guest Experience Agent is responsible for ensuring that every guest receives exceptional service and a memorable stay. This role involves welcoming and engaging with guests, addressing inquiries and requests, promoting hotel amenities, and supporting seamless communication between guests and hotel departments. The Guest Experience Agent plays a key role in delivering personalized experiences,...
We are looking for a passionate and service-oriented Guest Relations Agent to join a reputable 4-star resort in Abu Dhabi. This role is perfect for hospitality professionals who excel in creating memorable guest experiences and enjoy working in a dynamic, multicultural environment. Key Responsibilities: Welcome guests warmly and ensure a smooth check-in and check-out process. Act as the main...
A luxury hospitality firm is seeking Front Office Agents for a 5-star hotel in Cortina d'Ampezzo, Italy. The ideal candidates will be responsible for providing a warm and professional welcome, managing check-in/check-out processes, and ensuring guest satisfaction. Candidates must have a relevant degree, previous luxury hospitality experience, and be fluent in Italian and English. Rotating shifts,...
Mangia's Resorts, prestigioso marchio dell'ospitalità di Aeroviaggi S.p.A., incarna l'essenza della Vacanza Italiana Autentica nel segmento upper-upscale. Con 17 strutture di proprietà distribuite tra Sicilia e Sardegna—tra cui 2 city hotel, 10 resort quattro e cinque stelle e 5 club—Mangia's offre soggiorni immersivi e memorabili, celebrando il patrimonio italiano, la natura e lo stile di vita...
The Best Rent è una società specializzata nella gestione di appartamenti per affitti a breve (1–30 giorni) e medio periodo (1–12 mesi) a Milano e Roma. Attiva da oltre 10 anni, l'azienda è strutturata in diversi reparti (hospitality, sales, marketing, operations, legal e amministrazione) e gestisce internamente l'intero ciclo di vita degli appartamenti: dalla commercializzazione sui canali online...
Pellicano Hotels – Career Day ****** febbraio **** a partire dalle ore *****, presso Il Cacciatore – S.S. Aurelia Km 146, Orbetello (Gr). Per l'Hotel Il Pellicano di Porto Ercole e per La Posta Vecchia Hotel di Palo Laziale, ricerchiamo talenti per i seguenti ruoli: Front Office Hotel Il Pellicano – Guest Service Agent Invia il tuo CV via email indicando nell'oggetto Career Day **** e...
We are looking for a passionate and guest-obsessed Guest Experience Manager to elevate every touchpoint of the journey at Thompson Hyatt Rome. This role is key to shaping memorable, personalized experiences, driving a culture of service excellence, and bringing the brands lifestyle vision to life. The ideal candidate combines strategic thinking, creativity, and strong leadership, inspiring teams...
Etjca Group, filiale di Milano, sta selezionando per importante azienda di servizi Lifestyle di lusso, leader nel settore a livello mondiale e specializzata in Customer Service e Guest & Event Management, un-una Night Concierge & Client Services Agent PT, FULL REMOTE nei weekend. La risorsa supporterà il Team Corporate nello sviluppo e gestione delle richieste dei clienti corporate, a cui viene...
POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room...
We are looking for a passionate and guest-obsessed Guest Experience Manager to elevate every touchpoint of the journey at Thompson Hyatt Rome. This role is key to shaping memorable, personalized experiences, driving a culture of service excellence, and bringing the brand's lifestyle vision to life. The ideal candidate combines strategic thinking, creativity, and strong leadership, inspiring teams...
Mangia's Resorts, prestigioso marchio dell'ospitalità di Aeroviaggi S.p.A., incarna l'essenza della Vacanza Italiana Autentica nel segmento upper-upscale. Con 17 strutture di proprietà distribuite tra Sicilia e Sardegna—tra cui 2 city hotel, 10 resort quattro e cinque stelle e 5 club—Mangia's offre soggiorni immersivi e memorabili, celebrando il patrimonio italiano, la natura e lo stile di vita...
Employerland, on behalf of a luxury 5-star hotel in Cortina d'Ampezzo, is looking for a Booking Agent. Role Overview We are seeking a detail-oriented and guest-focused Booking Agent to join our esteemed 5-star luxury hotel in the heart of the Dolomites. The ideal candidate will possess exceptional communication skills, a passion for delivering unparalleled guest experiences, and a keen eye for...
NIGHT AUDITOR Awarded “Best Hotel in Venice” and ranked among the Top 20 Hotels in the World by Condé Nast Traveller (2025) , this majestic resort immerses guests in a 900-year-old historic building, rich in charm and Renaissance tradition. It features a collection of beautifully restored monastic structures, a 12th-century chapel, and nearly 6 hectares of ancient gardens offering breathtaking...
Mangia's Resorts, prestigioso marchio dell'ospitalità di Aeroviaggi S.p.A., incarna l'essenza della Vacanza Italiana Autentica nel segmento upper-upscale. Con 17 strutture di proprietà distribuite tra Sicilia e Sardegna—tra cui 2 city hotel, 10 resort quattro e cinque stelle e 5 club—Mangia's offre soggiorni immersivi e memorabili, celebrando il patrimonio italiano, la natura e lo stile di vita...
Mangias Resorts, prestigioso marchio dellospitalità di Aeroviaggi S.p.A., incarna lessenza della Vacanza Italiana Autentica nel segmento upper-upscale. Con 17 strutture di proprietà distribuite tra Sicilia e Sardegna—tra cui 2 city hotel, 10 resort quattro e cinque stelle e 5 club—Mangias offre soggiorni immersivi e memorabili, celebrando il patrimonio italiano, la natura e lo stile di vita...