The Guest Services Officer is a key front-line representative responsible for delivering exceptional customer service and ensuring a smooth guest experience onboard. Greet and assist guests with check-in, account management, and general inquiries. Handle financial transactions including cash handling, currency exchange, and account reconciliation. Provide information about shipboard services,...
Job Description Discover Your Next Opportunity We are looking for a dynamic and proactive Villas Guest Services Agent for the 2026 season — the primary point of contact for guests staying in our villas. You will work closely with the Front Office team, ensuring a personalized and impeccable service that reflects Relais & Châteaux and Borgo Pignano standards, with attention to every detail of...
A prestigious hotel group in Florence is seeking a Guest Service Agent to create memorable experiences for guests during their stay. Key responsibilities include handling guest inquiries, managing check-in and check-out processes, and ensuring compliance with safety standards. Candidates should have a passion for hospitality, experience in guest services, and strong problem-resolution skills....
A boutique hotel in Florence seeks an Assistant Restaurant Manager to enhance guest satisfaction and support the Restaurant & Bar Manager. The candidate must have a minimum of 3 years in luxury hospitality, exhibit strong leadership skills, and demonstrate excellence in customer service. Key responsibilities include supervising service efficiency, ensuring compliance with health regulations, and...
Digital Guest Service Agent - The St. Regis Florence & The Excelsior Florence Job Description POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are...
A leading convenience store chain in Florence seeks a Restaurant Team Member responsible for providing excellent guest service, maintaining a clean restaurant, and preparing food. Ideal candidates possess strong communication skills and a positive attitude, with the ability to work in a team or independently. The position offers full-time employment with various benefits including medical plans,...
Lungarno Collection is pleased to share the opportunity for a talented Guest Assistant Intern to be part of the Portrait Firenze team. Our research is aimed at tourism enthusiast with the innate ability to be impeccable ", hosts", , to offer excellent service, combining spontaneity and personalization. Hospitality is an art, and Portrait Firenze has made of it a masterpiece. In a new concept of...
A prestigious hotel group in Florence is seeking a Guest Service Agent to create memorable experiences for guests during their stay. Key responsibilities include handling guest inquiries, managing check-in and check-out processes, and ensuring compliance with safety standards. Candidates should have a passion for hospitality, experience in guest services, and strong problem-resolution skills....
Descrizione dell'azienda Guest Service Manager Full time The Hoxton has officially opened in Florence – the capital of Tuscany and a city famed for its Renaissance masterpieces, stunning architecture, and iconic landmarks. Bursting with culture (and as the birthplace of gelato), Florence felt like the perfect spot to become our second home in Italy. The Hoxton in Florence will feature 161...
A leading convenience store chain in Florence seeks a Restaurant Team Member responsible for providing excellent guest service, maintaining a clean restaurant, and preparing food. Ideal candidates possess strong communication skills and a positive attitude, with the ability to work in a team or independently. The position offers full-time employment with various benefits including medical plans,...
Lavoropiù - filiale di Lucca, ricerca per struttura alberghiera di nuova apertura: GUEST SERVICE AGENT La risorsa sar inserita all'interno del team Front Office e rappresenter il primo punto di contatto per gli ospiti, contribuendo a garantire un'esperienza di soggiorno di alto livello. Requisiti richiesti: * Gestione delle operazioni di check-in e check-out. * Supporto nella gestione delle...
- Support the running of our day-to-day Front Office, leading and inspiring our receptionists to create a memorable, effortless Hox experience for our guests – from when they arrive, over the course of their stay and until they get their bill and head off again. - Lead your team by example, keeping them involved and motivated; help them feel empowered and supported, confident in providing top...
Lungarno Collection is pleased to share the opportunity for a talented Guest Assistant Intern to be part of the Portrait Firenze team. Our research is aimed at tourism enthusiast with the innate ability to be impeccable ", hosts", , to offer excellent service, combining spontaneity and personalization. Hospitality is an art, and Portrait Firenze has made of it a masterpiece. In a new concept of...
Guest Service Agent Join Starhotels and become part of the Front Office team at our Complex hotels in Florence. As a Guest Service Agent you will be the first point of contact for our guests, creating memorable experiences during arrival, stay and departure. Location Florence, Italy Metropolitan Area Responsibilities - Being the friendly face that responds promptly to guest inquiries,...
Guest Service Agent Join Starhotels and become part of the Front Office team at our Complex hotels in Florence. As a Guest Service Agent you will be the first point of contact for our guests, creating memorable experiences during arrival, stay and departure. Location Florence, Italy Metropolitan Area Responsibilities Being the friendly face that responds promptly to guest inquiries, providing...
Join Starhotels and become part of the Reception Team as Guest Service Agent at our Hotels in Florence. As the first point of contact for our guests, you'll create memorable experiences during arrival, stay, and departure. Your responsibilities include: - Being the friendly face that responds promptly to guest inquiries, providing information and assistance. - Handling check-in, check-out...
Lungarno Collection con piacere condivide l'opportunità per un talentuoso stagista Guest Assistant di entrare a far parte della squadra del Portrait Firenze. La nostra ricerca si rivolge a studenti o neolaureati che sappiano essere degli impeccabili "padroni di casa" per offrire un servizio d'eccellenza, combinando spontaneità ed energia. L'ospitalità è un'arte e l'ospitalità del Portrait è uno...
Starhotels, a private Italian hotel company operating in the upscale and upper scale & luxury sectors, is a market leader in the hospitality industry. The Group vaunts 30 hotels located in the heart of the top Italian destinations, London, Paris and New York, with more than 4,200 rooms. Posizione: Join Starhotels and become part of the Front Office team at our Hotels in Florence. As a Guest...
Starhotels, a private Italian hotel company operating in the upscale and upper scale & luxury sectors, is a market leader in the hospitality industry. The Group vaunts 30 hotels located in the heart of the top Italian destinations, London, Paris and New York, with more than 4,200 rooms. Join Starhotels and become part of the Front Office team at our Grand Hotel Continental in the heart of Siena ,...
Starhotels, a private Italian hotel company operating in the upscale and upper scale & luxury sectors, is a market leader in the hospitality industry. The Group vaunts 30 hotels located in the heart of the top Italian destinations, London, Paris and New York, with more than 4,200 rooms. Join Starhotels and become part of the Front Office team at our hotels in Florence. As a Guest Service...