Marketing Customer Support Representative (Italian & English) Location: Lisbon, Portugal (On-site) Start Date: 29 January 2026 Working Hours Initial Schedule (Phase 1): - Monday to Sunday - Operating hours: 07:00 – 19:00 - Rotative shifts: - 07:00 – 16:00 - 10:00 – 19:00 Later Phase (TBC by client): - 24/7 Rotative Shifts - 2 Rotative Days Off Languages Required - Italian: C1 / Native...
Job Title Marketing Customer Support Representative (Italian & English) Location Lisbon, Portugal (On-site) Start Date 29 January 2026 Working Hours Initial Schedule (Phase 1): - Monday to Sunday - Operating hours: 07:00 – 19:00 - Rotative shifts: - 07:00 – 16:00 - 10:00 – 19:00 Later Phase (TBC by client): - 24/7 Rotative Shifts - 2 Rotative Days Off Languages Required - Italian: C1...
A customer service company in Genova is seeking a maternity substitute for their Customer Service Team. The role requires providing high-quality service, resolving customer inquiries efficiently, and maintaining data consistency. Candidates should have 5 years of experience in the shipping container industry and proven customer service skills. Knowledge of IT systems, particularly SAP and MS...
What you will do - Deliver exceptional customer service. - Perform troubleshooting. - Call collect and analyze customer feedback. - Escalate cases when necessary and follow up to guarantee customer satisfaction. - Show empathy and professionalism in every interaction whether written or verbal. - Manage customers and support them with a premium experience. - Collaborate with internal teams to...
If you love talking to a wide array of people during the day – from customers, suppliers and colleagues around the globe – then this is the job for you.Whilst the role is advertised as full‑time, we can offer flexible working arrangements for this role, such as hybrid working up to max 60% of the working time, adjusted working hours, and other alternative working patterns.As Customer Experience...
A leading logistics company is seeking a Reefer Customer Experience Agent (Maternity cover) in Genoa or Milan, Italy. The ideal candidate will manage customer onboarding, dispute management, and shipment processes while delivering proactive customer support. Proficiency in English and Italian is required. The position offers flexible working arrangements, including hybrid options. This role is...
The B2B Customer Service is entitled to provide operational support to Amazon client' acting as a key point of contact between customer and internal departments' contributing to customer satisfaction and the smooth execution of operational process. Core Responsibilities - Support the full order lifecycle: set up the flow of material needed for sales campaign' collect from all the departments...
A leading customer support firm is seeking an Operations Customer Expert fluent in Italian, based in Lisbon. Responsibilities include responding to customer inquiries via various channels, handling support tickets, and conducting outbound calls to enhance customer satisfaction. The role offers competitive monthly compensation varying by housing options and includes benefits such as health...
Position:Customer Expert Work model:Remote in Greece Location:Greece Employment type: Full-time What you will do: Communicate with customers via phone, chat & e-mail Track and follow cases to ensure they closed in an efficient and timely manner Maintain high customer satisfaction, representing a major brand Provide and maintain strong, professional relationships with all partners and show empathy...
Mercier Consultancy MD is excited to offer a fantastic opportunity for Italian Speaking Customer Service Representatives for Streaming Services' with the flexibility to work remotely from Greece. This role is perfect for individuals who are passionate about entertainment and dedicated to delivering outstanding customer support. As a representative' you will assist customers with inquiries related...
Mercier Consultancy MD is pleased to present an exciting opportunity for Italian Speaking Customer Service Representatives for an Automotive Company' with the flexibility to work remotely from Greece. This position is perfect for individuals who are passionate about the automotive industry and dedicated to providing exceptional customer service in Italian. Key Responsibilities - Handle customer...
Customer Experience Agent - Fixed term contractWe offerIf you love talking to a wide array of people during the day – from customers, suppliers and colleagues around the globe – then this is the job for you.Whilst the role is advertised as full‑time, we can offer flexible working arrangements for this role, such as hybrid working up to max 60% of the working time, adjusted working hours, and...
Italian Customer Service Representative - Relocate Abroad Genoa, Metropolitan City of Genoa, Italy Job Openings Italian Customer Service Representative - Relocate Abroad About the job Italian Customer Service Representative - Relocate Abroad Locations: Portugal, Greece and Bulgaria. Work Model: On-site About the Role We are hiring an Italian-speaking Customer Service Representative to...
OverviewIf you love talking to a wide array of people during the day from customers, suppliers and colleagues around the globe then this is the job for you. The role is advertised as full-time but we can offer flexible working arrangements for this role such as hybrid working up to max 60% of the working time, adjusted working hours and other alternative working patterns.RoleAs Reefer Customer...
A leading logistics company is seeking a Customer Experience Agent in Genoa or Milan. This role offers flexible working arrangements and involves managing shipment processes, ensuring customer satisfaction, and providing proactive support. The ideal candidate will have a strong customer-centric mindset, excellent communication and relationship-building skills, and be proficient in English and...
Mercier Consultancy MD is delighted to offer a fantastic opportunity for Italian Speaking Customer Service Representatives for a HealthTech Company' with the flexibility to work remotely in Greece. This position is perfect for individuals who are passionate about technology and healthcare' and who want to contribute to improving customer experiences in the HealthTech sector. As a part of our...
Job Title Marketing Customer Support Representative (Italian & English) Location Lisbon, Portugal (On-site) Start Date 29 January 2026 Working Hours Initial Schedule (Phase 1): - Monday to Sunday - Operating hours: 07:00 – 19:00 - Rotative shifts: - 07:00 – 16:00 - 10:00 – 19:00 Later Phase (TBC by client): - 24/7 Rotative Shifts - 2 Rotative Days Off Languages Required - Italian: C1...
Mercier Consultancy MD is proud to present an exciting opportunity for Italian Speaking Customer Service Representatives for a leading Cybersecurity Company based in Greece. This role is perfect for individuals who are passionate about technology and customer service. You will be responsible for assisting clients in navigating their cybersecurity needs while providing exceptional support in...
We offerIf you love talking to a wide array of people during the day – from customers, suppliers and colleagues around the globe – then this is the job for you.Whilst the role is advertised as full-time, we can offer flexible working arrangements for this role, such as hybrid working up to max 60% of the working time, adjusted working hours, and other alternative working patterns.As Customer...
Mercier Consultancy MD is delighted to announce incredible opportunities for Italian Speaking Customer Service representatives in the beautiful surroundings of Greece' complete with a fully paid relocation package! This is your chance to advance your career while experiencing the unique culture and warmth of Greek hospitality. Why Work With Mercier Consultancy MD? We foster a vibrant and...