Zappos is looking for a customer obsessed Site Engagement Analyst to own analysis and reporting for the CRM team. This role will be pivotal in shaping how we understand, engage with, and grow our customer base through data‑driven insights. The candidate will have a strong understanding of ecommerce KPIs, customer journeys and site/app analytics. The right candidate will have analytical skills to...
Un'azienda innovativa è alla ricerca di un Digital Business Analyst da inserire nel team di Strategy & Design. Questa figura si occuperà di supportare i clienti nella definizione di strategie per migliorare l'esperienza utente e l'efficacia dei processi aziendali. Offriamo un ambiente di lavoro dinamico con smart working, orari flessibili, formazione in orario lavorativo e un contratto a tempo...
Senior Business Analyst (with Telco Experience)1 day ago Be among the first 25 applicantsBe part of a new era in communications, transforming connectivity with Eutelsat – the world’s first GEO-LEO integrated global satellite operator.As a leader in satellite communications, we provide global connectivity solutions - connecting businesses, communities, and governments around the world. We can...
A global technology firm in Rome is seeking a skilled professional in pre-sales to engage with clients and identify their needs related to customer experience solutions. The role emphasizes delivering tailored presentations, managing multiple projects, and understanding specific contact center requirements. Ideal candidates will have a degree in a relevant field, with at least two years in...
Rome, Metropolitan City of Rome Capital, Italy German Customer Experience Specialist | Sofia (On-site + Relocation Included) Job Description: Customer Experience Specialist German Speaker About the Role Are you fluent in German and ready for a fresh opportunity in one of Europe's most vibrant cities? We are looking for enthusiastic and dedicated individuals to join our team in Sofia,...
A leading medical technology company in Italy seeks a Senior Manager, Customer Excellence for Sports Medicine. This role involves strategic planning for surgeon engagement, managing consultant relationships, and overseeing cross-functional collaboration. The ideal candidate should have fluency in local language, strong interpersonal skills, and preferably experience in the medical device sector....
A leading luxury watch retailer is seeking a Store Manager for its Rome store. This role requires 3+ years of retail experience within premium brands, strong leadership skills, and a results-driven approach. You will oversee daily operations, enhance customer experiences, and meet sales targets while collaborating with various departments. Excellent communication skills and proficiency in MS...
Una società di noleggio è alla ricerca di un esperto in Customer Experience per gestire l'impianto Voice of Customer e migliorare la soddisfazione del cliente. Richiesta laurea in Economia o Giurisprudenza e esperienza di 4-5 anni in ruoli simili, preferibilmente nel settore automotive. Offriamo un contratto a tempo indeterminato secondo il CCNL Commercio, con l'opportunità di contribuire...
A dynamic company is seeking an Italian Customer Experience Associate to provide exceptional support to Italian-speaking customers. This onsite role requires fluency in Italian and proficiency in English, with a focus on building long-term customer relationships. The ideal candidate will have strong communication skills and a proactive approach to problem-solving. Competitive compensation, career...
Overview Join the digital revolution, helping us to optimise the customer experience and to develop predictive models for customer behaviour Do Work That Matters - Your role and responsibilities At KPMG, you will have the opportunity to help clients, the company and colleagues address and solve the most current and complex challenges. KPMG Advisory offers consulting services to companies to...
A leading fashion company located in Rome is seeking a passionate Sneaker Maker to enhance customer experience through co-creation of personalized products. The ideal candidate will guide clients through a unique creative journey while ensuring adherence to brand values. Strong communication, artistic skills, and sales experience are essential. This role offers the opportunity to connect with...
A leading customer experience technology provider is seeking dynamic professionals for a role focused on delivering pre-sales support and engaging with customers. The ideal candidate has a strong business acumen, technology-driven solutions, and experience in consulting or similar roles. This position requires fluency in both Italian and English, with an emphasis on collaboration and impactful...
Luxury Travel Consultant – Customer Experience (Remote) Prestige Travel Agency by Mich is looking for a Travel Experience Specialist (Luxury & Leisure) to support clients in planning and managing exceptional travel experiences. This fully remote role focuses on delivering high-quality service, personalized support, and smooth coordination for clients before, during, and after their trips. You...
About the Position Prestige Travel Agency by Mich is looking for a Travel Experience Specialist (Luxury & Leisure) to support clients in planning and managing exceptional travel experiences. This fully remote role focuses on delivering high-quality service, personalized support, and smooth coordination for clients before, during, and after their trips. You will work closely with clients to...
An international recruitment agency is seeking a German Customer Experience Specialist to provide top-notch support for global clients in Sofia, Bulgaria. This role includes a relocation package with 10 nights in a hotel and transport allowances, alongside a competitive salary between 1,890€ and 2,045€. Candidates must be fluent in German (C2) and proficient in English (B2), with EU citizenship...
A luxury goods retailer in Rome is seeking a full-time Cashier responsible for managing cashiering activities and enhancing customer experiences. The ideal candidate has a Bachelor's degree, is fluent in Italian and English, and possesses strong interpersonal skills. This role involves processing transactions, managing payments, and supporting customers during their shopping experience. Join a...
Italian Customer Experience Associate (Onsite) Rome, Metropolitan City of Rome Capital, Italy About the job Italian Customer Experience Associate (Onsite) Job Title: Italian Customer Experience Associate (Onsite) Location: Lisbon, Portugal Job Type: Full-time Department: Customer Experience Company: Cross Border Talents About Us:At Cross Border Talents, we are a dynamic company committed to...
A leading consulting firm in Rome is looking for a Customer Strategy Consultant to drive digital transformation and enhance customer experience. The role involves redesigning customer journeys, managing transformation projects, and developing analytical models. The ideal candidate has 3-4 years of experience in consultancy focused on customer services and holds a relevant degree. The firm...
A luxury retail brand in Rome is seeking a passionate Stock Keeper to manage inventory and enhance customer experience. The ideal candidate will have 1-3 years of experience in luxury retail, fluency in Italian and English, and a positive attitude. Responsibilities include overseeing merchandise, collaborating with the sales team, and maintaining store standards. This role offers an opportunity...
Italian Speaker Customer Experience Representative Rome, Metropolitan City of Rome Capital, Italy Job Openings Italian Speaker Customer Experience Representative About the job Italian Speaker Customer Experience Representative Job Title: Customer Experience Representative (On-site in Barcelona) Location: Barcelona, Spain (On-site) Job Type: Full-time Salary: Competitive salary +...